Dedicated experiments were performed on MAST Upgrade to study beam-ion losses caused by charge exchange (CX) with edge neutrals. The fuelling was switched from the high-field side to the low-field side mid-discharge. Direct measurements suggest a strong increase in the neutral density around the plasma and a decrease in the beam-ion density, which is qualitatively explained by CX losses. Measurements by a resistive bolometer have suggested particle bombardment during neutral beam injection, providing a unique opportunity to separate CX from other loss mechanisms. To verify and quantify CX losses, the orbit-following code ASCOT, which accounts both for CX neutralization and reionization, was used to simulate beam-particle power loads on the bolometer. Simulations reproduce measured bolometer power loads during high-field-side fuelling, verifying CX losses of approximately 10% of the off-axis beam power. Toroidally symmetric simulations overestimate power loads on the bolometer during low-field-side fuelling, which is explained by toroidal asymmetry in the neutral density distribution, as is demonstrated by toroidally asymmetric simulations. Results suggest significantly higher CX losses during low-field-side fuelling, up to about 50% of off-axis beam power.